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SMS Terms

Effective date: October 22, 2026

These SMS Terms describe the "Marinerreview Account Alerts" text message program operated by Mariner Finance LLC ("Marinerreview," "we," "us," or "our"), 8110 Corporate Drive, Nottingham, MD 21236. They apply only if you choose to join the program. They supplement our Terms of Use and Privacy Policy.

1. Program name and description

The program is called Marinerreview Account Alerts. If you opt in, we send automated text messages to your mobile number about your Marinerreview family history account. The messages are for account notifications only:

We do not send marketing or promotional text messages under this program.

2. Who sends the messages

Messages are sent by Mariner Finance LLC, on its own behalf only. We do not send messages on behalf of other companies, and we do not let anyone else use your number to contact you.

3. How to join

You can join by completing the Marinerreview registration form on our Site, or by using the form on our opt-in page. The form shows two separate checkboxes, and both are unticked until you tick them yourself:

  1. a required box to accept the Terms of Use and Privacy Policy, which is needed to register; and
  2. an optional box to receive account-notification text messages from us.

To join the text program you must tick the optional box and provide your mobile number. You can complete registration without ticking it. If you leave it unticked, we will not text you, and you will still receive account communications by email.

Consent language shown at sign-up

This is the exact wording shown next to the optional checkbox on our sign-up form and on our opt-in page:

Optional. I agree to receive automated account-notification text messages from Mariner Finance LLC (Marinerreview) at the mobile number I provided: registration confirmations, account notices, security alerts and customer-service replies. These messages are not marketing. Consent is not a condition of registering or of any purchase or service. Msg frequency varies, up to 4 msgs/month. Msg & data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.

We do not send marketing or promotional messages on this program.

4. Consent is optional and not a condition of anything

Your agreement to receive text messages is not a condition of registering for an account, of any purchase, or of any service. You can use all of the Service without joining the program. By opting in, you confirm that you are the subscriber or customary user of the mobile number you gave us, that you are at least 18, and that you agree to receive automated texts at that number. You can withdraw your consent whenever you wish, as explained below.

5. Message frequency

Message frequency varies depending on your account activity, and you will receive up to 4 messages per month. In some months you may receive none. Reply messages you request, such as the answer to HELP, are not counted as extra marketing and are sent only when you ask.

6. Cost

Message and data rates may apply. Your mobile carrier may charge you for sending or receiving text messages according to your plan. We do not charge a fee for the program itself. Check with your carrier if you have questions about your plan.

7. How to opt out: STOP

You can cancel at any time. Reply STOP to any message from us. The following keywords also work and have the same effect: STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT. Keywords are not case-sensitive. After you send a stop keyword, we send one confirmation message and then no further messages unless you opt in again. You may also opt out on our opt-out page, or by emailing [email protected] or calling (917) 563-6535 during business hours. Opt-out requests by text are honored immediately. If you opt out, your account stays active, and we may continue to send account email.

To rejoin after opting out, reply START or YES to a prior message thread, or opt in again using the form on the Site.

8. How to get help: HELP

Reply HELP to any message and we will respond with our support details. You can also reach us at [email protected] or (917) 563-6535, Monday–Friday, 9:00 AM–6:00 PM.

9. Automatic reply messages

These are the standard replies to the keywords above:

10. Sample messages

These examples show the type of content you can expect. Actual wording and details such as codes and references will differ.

  1. Opt-in confirmation: "Marinerreview: You are now enrolled in Marinerreview Account Alerts (account notices only, no marketing). Msg freq varies, up to 4 msgs/mo. Msg&data rates may apply. Reply HELP for help, STOP to cancel."
  2. "Marinerreview: Your registration #48213 is confirmed. Check your email to verify your address and open your family tree. Reply STOP to opt out."
  3. "Marinerreview: Your sign-in code is 482910. It expires in 10 minutes. If this was not you, change your password right away."
  4. "Marinerreview: We noticed a sign-in to your account from a new device. If this was you, no action is needed. Questions? Email [email protected]."
  5. "Marinerreview: Your password was changed. If you did not make this change, reply HELP or email [email protected]."
  6. "Marinerreview: Thanks for contacting us. We replied to your question by email. Reply HELP for help or STOP to cancel."
  7. "Marinerreview: Your account notification settings were updated. Msg&data rates may apply. Reply STOP to cancel."
  8. "Marinerreview: Please finish setting up your account by confirming your email address. Reply STOP to unsubscribe."

11. Supported carriers and liability

The program is available on most major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages. Delivery depends on your coverage, your device, and your carrier, and we cannot guarantee that every message will arrive on time or at all. Do not rely on text messages as your only way to learn about security events; you can always check your account directly.

12. Availability: United States only

The program is intended for mobile numbers in the United States. We cannot send messages to numbers outside the United States, and you should not enroll a number that you do not use or are not authorized to use.

13. Privacy of your mobile information

We collect your mobile number, a record of your opt-in (the date, time, and wording you agreed to), and the content and status of messages we send. We use this only to operate the program, confirm your consent, deliver and troubleshoot messages, protect the security of your account, and comply with the law. Details about how we handle personal information generally are in our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Messages are transmitted over the facilities of your mobile carrier and the delivery systems we use to send them, and these systems process message content only to deliver it to you.

14. Changing your number

If you change or give up your mobile number, please update your account or opt out first so that messages are not sent to the next person who receives the number. If we learn that a number has been reassigned, we will stop sending messages to it. If you receive a message intended for someone else, reply STOP and let us know at [email protected].

15. Your responsibilities

You agree to give us a correct mobile number that you control, to keep your account details current, and to tell us promptly if your number changes or if you lose the device. You are responsible for any charges your carrier makes for receiving messages. Do not forward verification codes to anyone.

16. Changes to the program or these terms

We may modify, suspend, or end the program, or update these SMS Terms, at any time. When we make material changes, we will post the new version here with an updated effective date and, where required, notify you. If you keep receiving messages after a change, you accept it; if you do not agree, reply STOP. We may also stop sending messages to you if we believe the number is invalid or if the messages are being misused.

17. Related terms

Your use of the program is also governed by our Terms of Use, including the sections on limitation of liability, governing law in the State of Maryland, and dispute resolution, and by our Privacy Policy. If these SMS Terms conflict with the Terms of Use about text messages, these SMS Terms control for the program.

18. Contact

Mariner Finance LLC
8110 Corporate Drive
Nottingham, MD 21236
Email: [email protected]
Phone: (917) 563-6535
Hours: Monday–Friday, 9:00 AM–6:00 PM

To stop messages, reply STOP or visit the opt-out page.